FAQ
Welcome to Happy HoodieScarf!
We are so excited for you to find YOUR perfect Happy HoodieScarf! (Or the perfect one for someone you love.)
Each HoodieScarf is one-of-a-kind, ethically handmade with good vibes, and as unique as the person wearing it. Our Hoodies are currently hand crocheted in Chicago, IL and Bolivia. Each HoodieScarf has it's own unique qualities and varies slightly in size, shape, and structure.
What makes it YOUR perfect HoodieScarf?
The color combo, hood shape, and yarn style that suits your unique features and personal style is what it’s all about. We’re on a mission to help you express your authentic energy, and to share a slice of happiness so you can pass it on.
SIZING
The best way to get a good idea for how your HoodieScarf will fit is to try it on in person! Sizing questions? Hit us up: info@happyhoodiescarf.com
- Classic = Adult
- Roomy & Cozy
- Medium = Adult Small or Child Large
- Petite adult
- Adult who likes a fitted hoodie
- Kids ~9+
- Small = Child Small
- Kids under 9
- Little ones still growing
CARING FOR YOUR HOODIESCARF
Your HoodieScarf is a wear and repeat accessory. It will last for years! When it comes to washing, it's delicate. Handle with care by following the instructions below to keep your HoodieScarf in the best shape.
EXCHANGE OR RETURN REQUESTS
We hope you love your HoodieScarf but we understand sometimes it's just not the right fit. Email us at info@happyhoodiescarf within 14 days of delivery and we'll be happy to help with an exchange or return request for most items in new condition.
SHIPPING POLICY
Each item is handmade with love! It can take up to 5 business days for us to ship. Please keep this in mind when ordering & selecting shipping preference. If you need an item rushed, email us at info@happyhoodiescarf.com and we'll be happy to help!
CUSTOM ORDER INQUIRIES
All styles are currently one-of-a-kind! See a style you love and want more of? Have a customization in mind? Such as...
- A similar style in your fav colors
- Larger or smaller sizing
- A bulk order for a group
- Matching sets or multiple similar styles with slight variations
We may be able to create it for you! Email info@happyhoodiescarf.com with your inquiry and we'll get back to you ASAP.
*Please note: because each piece is handmade, custom orders may incur an additional charge. Custom orders may require a 3-5 week turn around time, depending on the request.